Privacy policy

Effective 9 October 2026

Your information, handled with care

Beyrawigs is responsible for the personal information collected through beyrawigs.com and our customer service channels. This policy covers shopping, customer accounts, delivery, messages and support. We use your information to provide the service you request, manage our business responsibly and meet our legal obligations.

What we collect

When you shop or contact us, we may collect your name, email address, telephone number, delivery and billing details, order selections, payment references, delivery instructions and correspondence. An account also holds your order history and saved details. Customer accounts use a one-time email sign-in code or Google sign-in. Email codes expire after 10 minutes and can be used once; only a protected hash of each code is stored. We receive payment status and transaction information from the payment provider. Card details and payment authentication are handled by that provider; please do not send them to us. Our website also uses technical information such as browser details, security logs and shopping preferences. Choosing Google sign-in shares the basic profile and email information needed for your account. Using Google address search sends the address search to Google. Manual address entry remains available.

Why we use it

We use contact, order and address details to fulfil your purchase, confirm payment, arrange delivery and help with returns. These activities are necessary for our contract with you or for steps you ask us to take before an order. We use transaction records to meet accounting and other legal duties. We use proportionate security checks and operational reporting to protect the store, prevent misuse and improve our service, relying on legitimate interests where appropriate. You may ask us to explain or review that processing. Marketing emails and optional WhatsApp dispatch messages depend on your choice. You can unsubscribe from marketing using the email link, or ask our team to stop optional messages. Essential messages about an existing order may still be sent. Withdrawing consent does not undo processing that was lawful before withdrawal.

Who receives information

We share the details needed for a service with our hosting and email providers, payment providers such as Paystack or Flutterwave when used, and the courier or rider delivering your order. Our team may use WhatsApp to send the dispatch update you requested. Google processes information when you use its sign-in or address features. An approximate-country lookup is used to suggest a currency; you can change the currency yourself. Authorised staff use JTT Admin to manage orders and customer enquiries. We may disclose information when required by law or needed to address fraud or a legal claim. We do not sell customer personal information.

Services outside Nigeria

Some service providers process information outside Nigeria. Overseas processing must have a lawful basis under the Nigeria Data Protection Act, including appropriate protection or an applicable permitted transfer condition. You can ask us about the providers and safeguards relevant to your information. A provider’s own privacy notice also explains its handling of information when you use its services directly.

How long we keep it

We keep account information while it is needed for your account, and order and payment records for accounting, disputes and legal obligations. Support messages are kept as needed to resolve and document an enquiry. Security records are retained according to their purpose and risk. When information is no longer needed, we delete it or remove identifying details. Deleting an account does not necessarily remove records that we must retain by law. Browser storage has separate lifetimes, explained in our Cookies & storage policy. We restrict administrative access and use protective measures appropriate to the information we handle. No online service can promise absolute security.

Your choices and rights

You can request access to your information, correction of inaccurate details, deletion, restriction or objection to processing, and a portable copy where applicable. You may withdraw consent and ask for human consideration of a significant automated decision. Some requests are subject to legal limits, which we will explain. Send a privacy request to our support email with the subject “Privacy request”. We may ask for enough information to verify your identity safely, and will respond without undue delay. You may also complain to the Nigeria Data Protection Commission.

Children and changes to this policy

Our checkout and account services are intended for adults. If a child’s information has been provided without appropriate authority, contact us so we can address it. We may update this policy as our services change. The effective date identifies the current version. Where a change requires a new choice or consent, we will request it.

Cookies & storage Nigeria Data Protection Commission